Ai Automation Craft (“we”, “us”, or “the Company”) operates the website https://aiautomationcraft.com/ (the “Site”) and provides AI automation and AI agent services aimed at helping small businesses grow. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use and protect it, and the rights you have regarding your data.
We collect various types of information when you use our Site and services:
- Personal Information: We collect personal data (such as name, email address, mailing address, phone number, job title, and company name) that you voluntarily provide when you sign up or contact us. These data fall under the GDPR’s definition of personal data. We may also collect billing information if you make purchases or subscribe to paid services.
- Business Information: We may collect information about your business (company name, industry, size, needs) that is necessary to deliver our services and tailor the user experience.
- Technical and Usage Information: We automatically collect technical and usage data when you visit the Site, such as your IP address, browser type, operating system, device information, referring URL, pages viewed, and duration of visits. We use cookies and similar technologies to gather this data. This information is used in aggregate to analyze trends, administer the Site, and improve functionality.
- Cookies and Tracking Technologies: We use cookies to enhance site functionality. For example, session cookies enable you to stay logged in during a session; preference cookies remember your settings (such as language preferences); and analytics cookies (e.g., Google Analytics) collect usage statistics. Cookies that can uniquely identify you (such as authentication cookies) are considered personal data under GDPR, so we only use such cookies with your consent or legitimate interest.
All information collected is either provided directly by you (through forms, registrations, or communications) or gathered automatically as you use the Site. We do not collect sensitive personal data (such as health, racial, or ethnic information) unless you explicitly provide it and consent to it. In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13. If we learn that information from a child under 13 has been collected, we will delete it promptly.
We use the data we collect for the following purposes:
- Service Provision: To deliver and manage our AI automation and AI agent services, including setting up your account, processing transactions, and providing customer support and technical assistance.
- Communications: To communicate with you via email or other channels about your account, updates, support requests, and marketing (if you have opted in to receive such communications). We will obtain your consent for marketing emails and you can unsubscribe at any time.
- Service Improvement: To analyze how our services are used and to improve and personalize the Site and offerings. We may use aggregated or anonymized data for analytics and research to enhance our products.
- Legal and Security: To comply with legal obligations, enforce our Terms of Service, and protect our rights and those of our users. This includes detecting and preventing fraud or unauthorized access.
- Third-Party Service Facilitation: We do not sell your personal information. However, we may share data with trusted third-party service providers (such as payment processors, email providers, analytics services, hosting providers, and AI technology partners) as needed to operate our business. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Data Storage and Security Measures
We implement appropriate technical and organizational measures to protect your personal information. This includes using encryption for data in transit (HTTPS/TLS) and at rest where feasible, secure data centers, access controls, firewalls, and regular security audits. We also train our staff on data security and limit access to personal data only to those employees or vendors who need it.
We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law. If you request deletion of your data, we will comply except where retention is legally mandated (for example, for accounting or legal compliance).
However, no internet or data storage system can be guaranteed 100% secure. We strive to protect your data but cannot ensure absolute security. We disclaim liability for unauthorized access or data breaches to the extent permitted by applicable law.
Cookies and Tracking
Our Site uses cookies and similar tracking technologies to enhance user experience and analyze usage:
- Essential Cookies: Necessary for core functionality (e.g., login sessions).
- Performance/Analytics Cookies: We use tools like Google Analytics to collect aggregated usage data (pages visited, time on site, etc.) to improve our services. This information is anonymized and does not directly identify you.
- Preference/Functionality Cookies: These remember choices you make (e.g., language or region) to provide a more personalized experience.
- Marketing/Advertising Cookies: We may use cookies to deliver relevant ads and measure ad performance. These cookies track your browsing across sites. We will only use these with your consent.
You may control or disable cookies through your browser settings. Disabling cookies may limit your ability to use certain features of the Site.
Third-Party Services
We use third-party services to enhance functionality and deliver our services:
- Payment Processors: If you make a payment through the Site, your financial data is handled by our payment processor (e.g., Stripe, PayPal). We do not store your payment card details on our servers.
- Email and Marketing: We may use email service providers (e.g., Mailchimp) to send newsletters or updates if you have subscribed.
- Hosting and Infrastructure: Our Site may be hosted on cloud servers (e.g., AWS, Azure) and use third-party database or storage services.
- Analytics and CRM: We use analytics tools (such as Google Analytics) and customer management platforms to track usage and manage user data.
- AI and ML Services: If we integrate external AI APIs (e.g., OpenAI or other machine-learning services), any data sent to those services will be handled under this Policy and the third party’s policies.
Each third-party service has its own privacy policy governing how it handles data. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies. Our sharing of your data with third parties is limited to what is necessary to provide the service to you.
International Data Protection Compliance
Our users may reside in different regions. We endeavor to comply with applicable data protection laws:
- GDPR (EU/UK): Under the GDPR, personal data is defined as any information relating to an identified or identifiable person. If you are located in the EU/EEA/UK, we process your data in accordance with GDPR principles, including lawfulness, fairness, transparency, data minimization, and security. We rely on legal bases such as consent and legitimate interest for processing.
- CCPA/CPRA (California, USA): If you are a California resident, the CCPA/CPRA grants you specific rights over your personal information. These include the right to know what categories of data we collect and how we use it, the right to request deletion or correction of your data, the right to limit its use, and the right to opt out of the sale or sharing of your personal information.
- Other Jurisdictions: We also strive to meet the requirements of other privacy laws (e.g., UK Data Protection Act, PIPEDA in Canada, etc.) as applicable. We do not sell personal data as defined by these laws.
If you reside in a region with additional privacy rights, we will cooperate with any lawful requests under those laws.
Your Privacy Rights
Depending on your location, you have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request correction of inaccurate or incomplete data.
- Deletion/Erasure: You can request deletion of your personal data (subject to legal exceptions).
- Restriction: You can request we limit how we process your data.
- Portability: You can request a copy of your data in a structured, machine-readable format.
- Objection: You can object to certain types of processing (for example, processing based on legitimate interests).
- Withdrawal of Consent: If we process your data based on consent, you can withdraw that consent at any time.
- Opt-Out (California residents): California residents can request that we do not sell or share their personal information for commercial purposes. We do not sell personal data, but we will honor any valid opt-out request.
For EU/EEA/UK residents, these rights are provided under GDPR (including the right to be informed, access, erasure, and data portability). California residents have CCPA/CPRA rights to know, delete, correct, limit, and opt out of sale/sharing of personal information.
To exercise any of these rights, or if you have privacy questions, please contact us at info@aiautomationcraft.com. We will verify your identity before processing requests and respond within legally required timeframes (typically one month). If you are an EU resident, you also have the right to lodge a complaint with your local data protection authority.
Children’s Privacy
Our services and Site are intended for users over the age of 13. We do not knowingly collect personal data from children under 13. If a parent or guardian believes that we have collected information about a child under 13, please contact us so we can delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technologies, or legal requirements. When we do, we will post the updated policy on the Site with a new effective date. We encourage you to review this policy periodically. Your continued use of our Site or services after changes are posted constitutes your acceptance of the updated policy.
For any questions or concerns about this Privacy Policy or our data practices, please contact us at:
We will respond to privacy-related inquiries promptly and in compliance with applicable law. Thank you for trusting Ai Automation Craft with your information.
Sources: We have structured this policy to comply with applicable regulations (e.g., GDPR and CCPA/CPRA) and best practices. Citations show compliance requirements and definitions.
